Terms of Service

These Terms of Service ("Terms") govern your access to and use of the OneFliit platform, applications, website, and related services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

The Service is operated by:

Leto Digital Oy
Finland
Business ID (Y-tunnus): 3592885-3
Website: onefliit.com
Email: support@onefliit.com

1. Description of Service

OneFliit provides a cloud-based software platform designed for vehicle rental, fleet administration, booking management, maintenance scheduling, customer management, and related operational workflows.

The Service may include features such as:

• booking and reservation management;
• vehicle and asset management;
• maintenance and service scheduling;
• reporting and analytics;
• customer and contract management tools;
• integrations with third-party services;
• administrative and operational software tools;
• and related platform functionality.

OneFliit provides software tools only and is not a party to rental agreements, vehicle transactions, customer relationships, insurance arrangements, payment disputes, or operational decisions made by customers.

We may update, modify, improve, suspend, or discontinue parts of the Service at any time.

2. Eligibility and User Accounts

To use certain parts of the Service, you may be required to create an account.

You agree to:

• provide accurate, complete, and current information;
• maintain and promptly update your account information;
• maintain the confidentiality of your login credentials;
• use reasonable security measures to protect your account;
• and promptly notify us of unauthorized access or security breaches.

You are responsible for all activities conducted through your account.

We reserve the right to suspend or terminate accounts that violate these Terms, create security risks, or are used unlawfully, fraudulently, abusively, or in bad faith.

3. Acceptable Use

You agree not to:

• use the Service in violation of applicable laws or regulations;
• interfere with the operation, integrity, or security of the Service;
• attempt unauthorized access to systems, accounts, networks, APIs, or data;
• upload malware, malicious code, or harmful content;
• use the Service to process unlawful, infringing, or unauthorized data;
• reverse engineer, decompile, copy, reproduce, resell, or exploit the Service except as permitted by applicable law;
• use the Service in a way that could damage, disable, overload, or impair the platform;
• bypass usage limitations, access controls, or rate limits;
• engage in excessive automated usage or abusive infrastructure consumption;
• scrape or systematically extract data from the Service without authorization;
• or misuse the Service for fraudulent, deceptive, or unlawful purposes.

You are responsible for ensuring that you have the lawful right and necessary permissions to upload and process any data submitted to the Service.

Customers are solely responsible for:

• their rental operations;
• customer agreements and rental terms;
• pricing and billing decisions;
• insurance obligations;
• vehicle condition and maintenance compliance;
• customer verification procedures;
• and compliance with applicable transport, tax, consumer protection, and commercial laws.

4. Subscriptions and Billing

Certain parts of the Service may be offered on a paid subscription basis.

Subscriptions may be billed:

• monthly;
• annually;
• usage-based;
• or under separate commercial agreements.

Unless otherwise agreed in writing:

• fees are billed in advance;
• subscription fees are non-refundable except where required by law;
• and customers are responsible for applicable taxes, duties, and payment obligations.

We reserve the right to modify pricing with reasonable prior notice.

Failure to pay applicable fees may result in suspension or termination of access to the Service.

Where permitted by applicable law, we reserve the right to charge statutory interest, collection costs, and reasonable recovery expenses for overdue invoices.

5. Customer Data and Personal Data

You retain ownership of all data, content, records, documents, customer information, and materials submitted to the Service ("Customer Data").

By using the Service, you grant OneFliit a limited right to host, process, store, transmit, back up, and otherwise use Customer Data solely for the purpose of:

• operating and maintaining the Service;
• providing customer support;
• troubleshooting and resolving technical issues;
• maintaining platform security and fraud prevention;
• improving Service functionality and performance;
• creating aggregated and de-identified analytics that do not identify individual persons or customers;
• and complying with legal obligations.

We do not acquire ownership of Customer Data.

Confidentiality and Data Access

Customer Data is treated as confidential information.

OneFliit may access Customer Data only as reasonably necessary to:

• provide the Service;
• provide technical support;
• maintain security and platform integrity;
• investigate suspected abuse, fraud, or unlawful activity;
• comply with legal obligations;
• or protect the rights, property, safety, or security of OneFliit, our customers, or others.

We do not sell Customer Data and we do not share Customer Data with unrelated third parties for advertising, marketing, profiling, or data brokerage purposes.

Third-Party Service Providers

To operate the Service, OneFliit uses carefully selected third-party service providers and infrastructure partners, including:

• Cloudflare (hosting, CDN, edge infrastructure);
• Supabase (database, authentication, backend infrastructure);
• Stripe (payment processing and billing);
• Brevo (transactional email delivery);
• Web3Forms (contact form processing);
• and Google Analytics (usage analytics and performance monitoring).

These providers may process Customer Data only to the extent necessary to provide services on our behalf and are subject to appropriate contractual, confidentiality, and data protection obligations.

Your use of certain third-party services may also be subject to separate terms and privacy policies provided by those third parties.

Personal Data and Compliance

Where Customer Data includes personal data, such processing is carried out in accordance with applicable data protection laws and our Privacy Policy.

Customers are responsible for ensuring that they have a lawful basis and necessary rights to process any personal data submitted to the Service.

Where required by applicable law, we implement appropriate safeguards for international data transfers.

Data Export, Retention, and Backups

Subject to technical limitations and applicable law, customers may export Customer Data in a commercially reasonable format during an active subscription period.

Customers are responsible for maintaining independent backups of critical business records.

We do not guarantee recovery of deleted, lost, corrupted, or inaccessible Customer Data.

Upon termination of the Service, Customer Data may be deleted in accordance with our retention practices, backup procedures, legal obligations, and internal security policies.

6. Privacy, Contact Forms, and Analytics

If you contact us through a website contact form, we may collect personal information such as:

• name;
• email address;
• phone number;
• company name;
• message content;
• and any other information you choose to provide.

We use this information only to:

• respond to inquiries;
• provide customer support;
• communicate with prospective or existing customers;
• and manage business relationships.

Contact form submissions may be processed through third-party providers, including Web3Forms, which may process personal data outside the European Economic Area (EEA), including in the United States.

Where required, we implement appropriate safeguards for international data transfers in accordance with applicable data protection laws.

We may use analytics and measurement tools, including Google Analytics, to better understand website usage, improve the Service, and maintain platform performance.

Such technologies may collect information such as browser type, device information, pages visited, usage patterns, and approximate geographic region.

Additional information regarding cookies, analytics technologies, subprocessors, and personal data processing is available in our Privacy Policy or Cookie Policy.

7. Intellectual Property

The Service, including its software, branding, interfaces, designs, content, features, and underlying technology, is owned by or licensed to Leto Digital Oy and protected by applicable intellectual property laws.

Except as expressly permitted under these Terms or applicable law, you may not:

• copy;
• modify;
• distribute;
• sublicense;
• publicly display;
• or commercially exploit any part of the Service.

All trademarks, logos, and brand elements associated with OneFliit remain the property of Leto Digital Oy or its licensors.

Customer Data remains the property of the respective customer or lawful rights holder.

8. Availability and Service Changes

We aim to provide a reliable and secure Service but do not guarantee uninterrupted, secure, or error-free operation.

The Service may occasionally be unavailable due to:

• maintenance;
• updates;
• technical failures;
• security incidents;
• third-party service outages;
• internet or infrastructure failures;
• cyberattacks;
• force majeure events;
• and factors outside our reasonable control.

We may modify, suspend, or discontinue parts of the Service at any time.

Unless separately agreed in writing, the Service is provided without guaranteed uptime commitments, response times, or formal service level agreements (SLAs).

Beta, preview, or experimental features may be provided without warranties and may be modified or discontinued at any time.

Customers are responsible for independently verifying business-critical information, reports, calculations, schedules, exports, and operational decisions generated through the Service.

9. Third-Party Services

The Service may integrate with or rely on third-party providers, APIs, hosting services, analytics providers, communication tools, payment processors, and other external services.

These third-party providers may include:

• Cloudflare;
• Supabase;
• Stripe;
• Brevo;
• Web3Forms;
• Google Analytics;
• and other infrastructure or technology providers used to operate the Service.

Third-party providers engaged by OneFliit are authorized to process Customer Data only as necessary to provide services on our behalf and are subject to appropriate confidentiality and data protection obligations.

We are not responsible for third-party services, websites, products, availability, security, or functionality outside our reasonable control.

We do not guarantee continued availability, compatibility, or functionality of third-party integrations, APIs, or external services.

Your use of third-party services may also be subject to separate terms and privacy policies provided by those third parties.

10. Security

We implement commercially reasonable technical and organizational measures designed to protect Customer Data and maintain the security of the Service.

However, no system or method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

Customers are responsible for:

• maintaining secure passwords and account credentials;
• managing user roles, permissions, and access rights appropriately within their organization;
• securing their own devices and systems;
• and promptly notifying us of suspected unauthorized access or security incidents.

11. Termination

You may stop using the Service at any time.

We reserve the right to suspend, restrict, or terminate access to the Service immediately, with or without notice, if:

• these Terms are violated;
• payment obligations are not fulfilled;
• unlawful, fraudulent, or abusive activity is detected;
• malicious activity against the Service, infrastructure, systems, users, or security is detected or reasonably suspected;
• the Service is used in a manner that could harm, disrupt, overload, or compromise the platform or other users;
• attempts are made to gain unauthorized access to systems, accounts, APIs, or data;
• or continued access could create legal, operational, reputational, or security risks.

We may remove or restrict access to data, accounts, or content associated with such activity where reasonably necessary to protect the Service, users, or legal interests of Leto Digital Oy.

Upon termination:

• your right to use the Service ends immediately;
• access to the Service may be revoked;
• and Customer Data may be deleted in accordance with our retention practices, backup procedures, and legal obligations.

12. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Leto Digital Oy disclaims all warranties, express or implied, including warranties of:

• merchantability;
• fitness for a particular purpose;
• non-infringement;
• availability;
• accuracy;
• reliability;
• and suitability for legal or regulatory compliance purposes.

We do not guarantee that the Service will be uninterrupted, secure, error-free, or free from harmful components.

The Service does not constitute legal, tax, accounting, insurance, compliance, or regulatory advice.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Leto Digital Oy shall not be liable for any indirect, incidental, consequential, special, punitive, or business-related damages arising from:

• use of the Service;
• inability to use the Service;
• loss of data;
• service interruptions;
• downtime;
• security incidents;
• loss of profits;
• operational disruptions;
• loss of business opportunities;
• customer disputes;
• and third-party service failures.

Our total liability arising out of or relating to the Service shall not exceed the amount paid by you to us during the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot legally be limited under applicable law.

Any claim arising out of or relating to the Service must be brought within one (1) year from the date the claim arose, unless a longer limitation period is required under applicable law.

14. Governing Law

These Terms are governed by the laws of Finland, excluding conflict of law principles.

Any disputes arising from these Terms or the use of the Service shall primarily be resolved through negotiation.

If no resolution can be reached, disputes shall be subject to the jurisdiction of the competent courts of Finland.

15. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be published on our website together with a revised "Last Updated" date.

Continued use of the Service after updated Terms become effective constitutes acceptance of the revised Terms.

16. Contact Information

If you have any questions regarding these Terms, please contact us:

Leto Digital Oy
Finland
Business ID (Y-tunnus): 3592885-3
Email: support@onefliit.com
Website: onefliit.com